In
the competitive world of business, the most successful companies
will be more efficient, more responsive, produce and support
the better products. In short, the company which practices
the best quality control will be successful. To aid in the
process of achieving better quality, the principle of Total
Quality Management (TQM) was invented.
"The bitterness of poor quality remains long after low
pricing is forgotten!"
- Leon M. Cautillo "There
is one rule for the industrialist and that is: Make the
best quality of goods possible at the lowest cost possible,
paying the highest wages possible."
– Henry Ford
"Quality
is never an accident; it is always the result of high intention,
sincere effort, intelligent direction and skillful execution;
it represents the wise choice of many alternatives."
– William A. Foster
"Quality,
not quantity, is my measure."
- Douglas Jerrold
"Just
make up your mind at the very outset that your work is going
to stand for quality... that you are going to stamp a superior
quality upon everything that goes out of your hands, that
whatever you do shall bear the hall-mark of excellence."
– Orison Swett Marden
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